Manychat

Community Manager

• Post and engage with content on Manychat's social channels
• Take over posting and engagement for the social team's content as you grow into the role
• Reply to comments and direct messages and build relationships with the audience
• Answer platform questions from creators and customers
• Escalate unresolved questions to the appropriate team
• Monitor social conversations to gather sentiment, spot trends, and identify opportunities
• Quickly flag negative sentiment to the brand health team
• Support podcast distribution and repost content on channels where Manychat is not yet posting
• Share analytics and social listening insights with the Head of Social and wider team
• Grow into managing the content calendar and contributing original ideas

Explore Social Community Manager at Manychat. Review requirements and application details.

Open roles

Social Community Manager