MarcoPolo Learning

Customer Success Manager

• Travel frequently to partner sites in and around Dallas and across Texas for onsite visits, training sessions, and check-ins
• Build and maintain trust-based relationships with partners
• Serve as a day-to-day point of contact for partner questions, support, and engagement
• Conduct regular onsite visits to assess satisfaction and gather feedback
• Support the design and rollout of onboarding for new partners
• Help carry out the partner success strategy in line with company goals
• Identify opportunities for partner growth, collaboration, and retention
• Deliver training and resources that drive successful product adoption
• Act as a liaison between partners and internal teams so issues are resolved quickly
• Track and analyze partner data to spot trends, opportunities, and areas for improvement
• Prepare reports on partner performance and success metrics
• Work with sales, marketing, and product teams
• Help resolve customer issues across the wider partner base

Explore Partner Success Coordinator at MarcoPolo Learning. Review requirements and application details.