Marketscope

Pre-sales Engineer

• Join discovery calls and client workshops alongside the business development team; qualify opportunities and identify where AllMates.ai fits
• Prepare and deliver product demonstrations tailored to the prospect's industry and pain points
• Contribute to proposals, RFP/tender responses and solution write-ups, including scope, approach, assumptions, deliverables and timelines
• Support grant and funding submissions, including framing business outcomes and deliverables
• Respond to client technical and functional queries during the sales cycle, escalating to product/engineering when needed
• Run requirement workshops and stakeholder interviews; document current-state processes and target-state outcomes
• Produce business requirement documents, functional specifications, process flows, data mappings, agent/use-case definitions and acceptance criteria
• Identify data sources, integration touchpoints and system dependencies across EMR, ERP, CRM, file-based and API sources
• Prioritise requirements and manage scope against commercial reality
• Obtain formal client sign-off on requirements before build begins
• Break requirements into work packages and contribute effort estimates with the technical team
• Highlight risks, assumptions, dependencies and exclusions affecting cost and timeline
• Support commercial structuring covering phasing, licensing, implementation and support
• Own the delivery plan, including milestones, task allocation, dependencies and critical path
• Coordinate day-to-day communication between the client and internal AllMates team; chair status calls and issue meeting minutes and progress reports
• Track issues, risks and change requests; secure client agreement before scope changes proceed
• Manage client expectations, flag slippage, propose mitigation and maintain account health
• Maintain project documentation, RAID logs and handover material
• Define test scenarios and test cases traceable to requirements and acceptance criteria
• Walk clients through test scenarios and secure written approval of UAT scope
• Execute functional, integration and regression testing; log defects with reproduction steps and expected versus actual behaviour
• Coordinate client-side UAT, guide testers, triage feedback and distinguish defects from change requests
• Manage defect resolution through closure and formal UAT sign-off
• Support go-live readiness, user training and post-implementation handover to support

Pre-Sales Consultant – Delivery