Mayroad

Systems Engineer

• Optimize technology platforms and processes supporting business operations
• Partner with leaders and functional teams to identify technology needs and resolve system issues
• Support property management software, including Yardi
• Translate operational requirements into effective solutions
• Provide day-to-day application support for business applications
• Analyze business and system requirements
• Identify process improvements and coordinate enhancements
• Manage or oversee technology and project initiatives
• Analyze break/fix trends to improve inefficiencies
• Create scorecards, KPIs, and dashboards for employee and system performance
• Make training recommendations based on trends
• Document all processes employed
• Facilitate prioritization of initiatives
• Communicate with Yardi users and perform time-sensitive remote repairs/fixes
• Perform other job-related duties as assigned by IT Management

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