McGill Associates, PA

System Administrator

• Maintain current knowledge of security and networking best practices
• Keep current with technology and AEC industry developments
• Install, maintain, and administer computer networks, hardware, systems software, applications, and configurations
• Travel to all McGill locations as needed
• Gather customer-needs data and evaluate system and network requirements
• Assist the IT Director with procurement of IT assets, software, peripheral devices, and contracts
• Manage day-to-day IT operations and all IT assets, systems, and software
• Assign and register IT assets in asset-management software
• Maintain network-function logs and repair records
• Diagnose, troubleshoot, and resolve hardware, software, network, and system problems
• Maintain emergency-repair parts inventory
• Configure, monitor, and maintain email applications, antivirus software, and firewalls
• Monitor computer-system and network performance and coordinate network access
• Design, configure, and maintain the image server
• Design, configure, and install network cabling and infrastructure
• Recommend improvements to systems and network configurations
• Leverage outside technical expertise and manage IT service providers and vendors
• Conduct system updates, upgrades, and planned improvements
• Plan and execute upgrades and service interruptions during nights and weekends
• Perform network startup and shutdown procedures and maintain control records
• Ensure security of IT assets, data, network access, and backup systems
• Perform data backups and disaster-recovery operations
• Keep IT systems mapping current
• Report negligent use, policy violations, and threats to IT systems and security to the IT Director
• Assist with monthly reporting to the President on system status, tickets, projects, service interruptions, and IT expenditures
• Set up new employees and provide introductory information
• Follow up with employee customers regarding operation and functionality
• Escalate employee concerns to the IT Director
• Develop and present training as requested
• Serve on committees and teams and participate in special projects
• Perform other duties as assigned

Systems Administrator