Meirowitz & Wasserberg, LLP

Manager

• Oversee the day-to-day operations of the firm’s Intake Department
• Monitor the department intake email inbox and ensure incoming referrals are acknowledged and assigned promptly
• Ensure mesothelioma referrals are communicated to appropriate team members and action plans are established
• Oversee daily intake workflow and distribute cases based on workload and department priorities
• Assign intake calls and medical record-related tasks to appropriate team members
• Coordinate preparation for and lead weekly intake meetings with department leadership and the Intake Paralegal
• Review agendas, pending cases, and supporting documentation before weekly meetings
• Meet regularly with Intake team members to review workload, pending intakes, and outstanding medical record requests
• Monitor department productivity and balance workloads
• Provide guidance and support regarding processes, priorities, and department procedures
• Ensure case activity is accurately documented in SmartAdvocate (SA)
• Monitor compliance with department SOPs and established workflows
• Maintain intake tracking systems and department reporting
• Identify process improvements and recommend operational efficiencies
• Collaborate with attorneys, referral sources, and internal departments to facilitate efficient case intake and workflow
• Communicate operational priorities, workflow updates, and outstanding issues to department leadership

Asbestos Intake Manager