Meister

Customer Success Manager

• Engage with a portfolio of customers across the DACH region
• Build meaningful, long-term customer relationships
• Manage the entire customer journey from onboarding to renewal
• Support customer success strategies tailored to Meister’s goals and circumstances
• Analyze customer health metrics and KPIs to identify improvement areas
• Use data-driven insights to support customer satisfaction and retention
• Experiment with AI tools and digitization initiatives to optimize customer workflows and team productivity
• Structure customer success plans
• Collaborate with cross-functional teams to meet deadlines and quality standards

German-Speaking Customer Success Manager