Meridian Partners

Financial Planning and Analysis

• Lead one or more Workday Financials functional workstreams through the full implementation lifecycle
• Facilitate discovery, design, configuration, testing, deployment, and post-production support activities
• Translate business requirements into scalable Workday configurations aligned with Solution Architecture and Workday best practices
• Drive workstream deliverables, timelines, issue resolution, and client communication
• Configure and oversee Workday Financials solutions across functional areas including FDM, Core Financials, Procurement, Grants, Expenses, Banking, and Financial Reporting
• Conduct design sessions and prototype solutions with client stakeholders
• Identify configuration impacts across connected Financials processes
• Support testing, defect resolution, and deployment planning
• Serve as the primary day-to-day client contact for assigned workstreams
• Build relationships with Finance, HR, Payroll, IT, and project leadership
• Communicate risks, recommendations, and implementation decisions
• Produce configuration documentation, workbooks, and testing materials
• Ensure adherence to Meridian's delivery methodology and quality standards
• Escalate risks and recommend practical solutions
• Support transition to AMS and post-production support
• Mentor Consultants and Associate Consultants; review work products and provide coaching
• Share best practices and reusable implementation assets
• Participate in estimates, demonstrations, and pre-sales discussions
• Support recruiting, interviewing, and onboarding activities
• Contribute to practice development and delivery improvements
• Help expand Meridian's public sector Workday capabilities

Workday Financials Lead

IT Support

• Serve as the primary point of contact for agency employees requiring technical assistance with desktops, laptops, mobile devices, printers, software applications, and network connectivity
• Receive, prioritize, document, and resolve help desk requests using the agency's service management system
• Diagnose and troubleshoot Windows 11, Microsoft 365 applications, authentication issues, printers, peripherals, and network connectivity problems
• Provide technical support in person, by phone, email, remote support tools, and ticketing systems
• Install, configure, maintain, and troubleshoot approved hardware, software, and peripheral equipment
• Assist users with password resets, account access, Microsoft 365 applications, collaboration tools, and other supported technologies
• Escalate complex issues while tracking incidents through resolution
• Maintain documentation of service requests, technical procedures, recurring issues, and equipment inventories
• Support workstation deployments, hardware replacements, software upgrades, and other IT initiatives
• Develop user documentation, knowledge base articles, and technical support resources
• Maintain agency websites, intranet sites, and other web-based resources
• Create, edit, format, and publish web content using approved content management systems
• Perform basic HTML updates, including text, hyperlinks, headings, tables, images, metadata, and page formatting
• Review websites for formatting issues, broken links, outdated information, and usability concerns
• Follow web publishing standards, templates, security requirements, records management practices, and approval workflows
• Coordinate with communications, cybersecurity, and technical teams to resolve web-related issues
• Test websites across supported browsers and devices
• Participate in Section 508 training and assist with accessibility reviews of web content and electronic documents
• Apply accessibility best practices and help remediate issues involving document structure, headings, hyperlinks, images, alternative text, tables, forms, and keyboard navigation
• Use approved automated and manual accessibility testing tools
• Document accessibility reviews, remediation efforts, and compliance activities
• Continue developing knowledge of federal accessibility standards and emerging best practices

Workday Financials Lead

IT Help Desk/Web Support Specialist