MESO SCALE DIAGNOSTICS, LLC.

Manager

• Drive revenue growth, market penetration, and customer engagement across Australia and New Zealand
• Develop and execute strategic sales plans for capital equipment and consumable revenue streams
• Achieve quarterly and annual revenue targets through distributor performance management
• Develop and maintain forecasts for instrument, consumable, and service revenue
• Develop strategic account plans for academic, biotechnology, and pharmaceutical customers
• Identify and qualify new business opportunities
• Conduct product demonstrations and technical presentations
• Manage the full sales cycle from prospecting through contract negotiation and close
• Manage regional distribution partner relationships and strategic business plans
• Establish distributor performance expectations, operating cadence, and accountability measures
• Provide distributors with product training, sales tools, and technical support
• Conduct distributor business, pipeline, forecast, and territory reviews
• Monitor distributor performance and implement improvement plans
• Collaborate with distributors on customer visits, events, and promotional activities
• Lead distributor onboarding, business planning, and enablement for new products and market expansion
• Develop regional market knowledge, including competitive landscape, customer needs, and buying behaviors
• Represent MSD at conferences, tradeshows, and scientific meetings
• Build opportunity pipelines through prospecting, networking, and relationship development
• Provide market intelligence and customer feedback for product development and marketing strategies
• Build and maintain relationships with key opinion leaders, lab directors, and procurement decision-makers
• Ensure customer satisfaction through responsive communication and problem resolution
• Coordinate technical support with Field Applications Scientists
• Maintain accurate CRM records, territory plans, and key account plans
• Collaborate with Marketing, Field Applications, Technical Support, Operations, and APAC leadership teams

Country Manager – Australia and New Zealand