Metropolitan Ministries

Community Manager

• Conduct mobile and site-based client assessments and determine eligibility for services
• Provide resource navigation, referrals, direct services, prevention assistance, and diversion support
• Administer prevention, diversion, financial assistance, and other approved support services
• Maintain accurate, timely, and confidential client records, case documentation, data entry, and reporting in HMIS and other required systems
• Ensure compliance with organizational policies, funding requirements, grant requirements, budgets, and service objectives
• Serve as the primary Metropolitan Ministries representative at assigned community locations
• Build positive relationships with clients, volunteers, and community partners
• Collaborate with internal teams and external partners on outreach initiatives, neighborhood strategies, community events, and resource coordination
• Train, support, and coordinate volunteers
• Support holiday programs, special events, fundraising activities, community engagement, holiday tent registration and distribution, and Bridge Builders events
• Meet personal, team, and organizational goals outlined in the Strategic Plan
• Perform other assigned duties

Family Support Community Specialist