Account Manager

• Protect and grow client relationships across a portfolio of advertisers
• Grow existing business through best-in-class client service and strategic insights presentations
• Uphold internal operational excellence across top accounts
• Craft and present insight reports blending campaign performance, business challenges, and MiQ data
• Identify incremental opportunities, grow accounts, strategize new solutions, and recommend additional products
• Support clients and partner with Trading to ensure campaigns pace as desired
• Implement campaign optimizations and deliver client reporting and optimization commentary
• Forecast incrementally across the book of business
• Develop client plans and strategies supporting retention and growth
• Lead internal pod syncs and client status calls
• Confirm campaign launch information is complete
• Troubleshoot campaign challenges and schedule ongoing team and client check-ins
• Ensure timely delivery of client reporting and ad hoc requests
• Collaborate with Product and internal teams on thought leadership, product diversification, and client feedback
• Foster junior team member development
• Lead initiatives affecting the National AM team
• Establish relationships with key stakeholders and attend client meetings in person when possible
• Attend AM trainings and complete Accreditation modules
• Deliver custom client solutions and upsell to clients
• Support Sales through client communications and internal tasks
• Strategize within the AM department and Commercial pod to grow existing client business
• Advise clients on business challenges and stay current on company news and industry trades
• Attend earnings calls and act as a trusted advisor to internal teams and clients

Explore Senior Account Manager at MiQ. Review requirements and application details.