MKTG Sports + Entertainment Australia

Support Engineer

• Support customers via email, phone, and chat, promptly responding to inquiries and resolving issues
• Provide strategic, prescriptive platform setups tailored to customer goals
• Build and maintain deep knowledge of the SevenRooms platform and individual client needs
• Document issue resolutions and steps taken across client interactions
• Prioritize support requests based on severity and customer impact
• Use internal and external systems to log, track, and retrieve relevant data
• Troubleshoot issues, teach product functionality, and help hospitality operators maximize return on investment
• Support a fast, reliable, and efficient 24/7 operation

Explore Technical Support Representative – In-Store at MKTG Sports + Entertainment…. Review requirements and application details.

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Technical Support Representative – In-Store