Monkey

Security Engineer

• Implement and maintain security controls in AWS, including identity and access management, networking, encryption, key management, and logging.
• Administer and improve infrastructure security tools, including monitoring, vulnerability management, network protection, firewall, and WAF solutions such as Cloudflare.
• Analyze and investigate security alerts, carry out the prescribed response procedures, and escalate critical situations or those requiring cross-functional involvement.
• Identify vulnerabilities and track their remediation, perform hardening adjustments, and propose corrective actions based on agreed-upon risks and priorities.
• Collaborate with SRE, DevOps, and Development teams to implement security across clusters, pipelines, and automation.
• Complete security assessments and questionnaires, gather evidence, and participate in audits, explaining the technical controls under your responsibility.
• Document configurations, procedures, and solutions, sharing best practices with the teams involved.
• Strengthen the security of cloud environments, ensuring they are secure, resilient, and compliant.

Cloud Security Engineer

Support Engineer

• Provide Level 1/Level 2 technical support to internal users and customers, remotely and/or on-site
• Diagnose and resolve incidents related to systems, access, devices, and networks
• Manage and track tickets through ticketing tools, ensuring SLA compliance and appropriate communication with users
• Support access, permissions, and identity management
• Escalate critical incidents to specialized teams when necessary
• Support the setup and maintenance of equipment and work tools, including laptops, VPNs, and printers
• Document procedures, solutions, and knowledge base articles
• Collaborate with Engineering, Security, and Product teams to resolve issues and drive improvements
• Contribute to compliance with Information Security policies and best practices

Junior Support Analyst

Product Manager

• Build, maintain, and monitor roadmaps and backlogs for the products under your responsibility.
• Prioritize initiatives based on their impact on customers and the business, as well as technical feasibility.
• Lead discovery activities, hypothesis validation, and requirements gathering.
• Work directly with customers, financial partners, and internal teams to understand needs and opportunities.
• Facilitate agile ceremonies and monitor execution alongside Technology and Product teams.
• Manage the expectations of internal and external stakeholders.
• Track product performance indicators and results.
• Propose product enhancements, customizations, and new business opportunities.
• Ensure ongoing alignment across Tech, Sales, Customer Success, Marketing, and Growth teams.
• Accelerate the evolution and scalability of products designed for financial institutions by connecting customer and business needs and driving sustainable growth.

Cloud Security Engineer

Junior Support Analyst

Senior Product Manager