Mosh

Nurse

• Support new and existing patients through onboarding, treatment, follow-up and renewals
• Provide evidence-based education on treatments, medication administration, expected effects, side-effect management and when to seek further care
• Review clinical questionnaires and patient enquiries
• Assess treatment suitability and contraindications and identify matters requiring practitioner review
• Conduct remote nursing assessments, symptom triage and risk screening within Registered Nurse scope of practice
• Manage patient queues, tasks and follow-ups according to clinical priorities and service standards
• Support daily RN allocation and workforce planning
• Analyse clinical activity, incidents and operational data to identify risks, trends and improvement opportunities
• Support RN reporting, dashboards and workforce forecasting
• Share insights with the Lead RN and VP Clinical Operations
• Improve RN questionnaire pathways by reviewing completion and conversion data
• Review and update RN policies and clinical guidelines with Clinical Governance
• Contribute to incident management, audits and quality improvement
• Collaborate with practitioners, pharmacies, allied health professionals and internal teams to coordinate care
• Escalate clinical, operational and patient-safety risks
• Lead or support delegated clinical and operational projects
• Guide and support colleagues

Senior Registered Nurse

• Manage new patients throughout their journey
• Review patient information, including questionnaires or health inquiries, to determine suitability for specific treatment plans
• Assess patient symptoms, triage concerns when needed, and provide appropriate clinical guidance
• Collaborate with medical practitioners, pharmacists, allied health professionals, and other team members to ensure coordinated patient care
• Share feedback for constant improvement of systems and processes to improve patient experience
• Support a wide range of patients through safe, evidence-based and patient-centred Telehealth services
• Cover morning and evening shifts across weekdays and weekends

Senior Registered Nurse

Registered Nurse – Part-Time