Move Concierge

Sales Development Rep

• Guide new sales team members through their first 90 days, from classroom training to confident performance on the sales floor
• Deploy onboarding, orientation, and skills training using group discussion, lecture, simulations, and videos
• Review and analyze sales and operational records and reports to project sales, determine profitability and targets, and identify potential new markets
• Collaborate with executive leadership to develop sales quotas and strategies
• Maintain records of training and development activities, attendance, assessment results, and retraining requirements
• Facilitate a two-week onboarding classroom training program
• Evaluate program effectiveness through assessments, surveys, and ongoing feedback
• Stay current on sales training best practices and Move Concierge products and processes
• Assist in developing instructional materials and job aids
• Participate in interviewing and selecting candidates
• Provide daily leadership to the assigned sales team
• Motivate and encourage the sales team to meet quotas
• Provide guidance and support to develop team members’ skills
• Organize and oversee team schedules and performance
• Conduct timely and constructive performance evaluations
• Handle progressive employee discipline according to company policy
• Resolve customer complaints, staffing problems, and other issues affecting efficient sales operations

Sales Development Manager

Salesforce Administrator

• Oversee key company systems including Salesforce, Talkdesk, and Gong
• Manage upgrades, platform integrations, user permissions and roles, reporting, and administrative functions
• Lead and mentor a junior Salesforce Administrator and a MarTech team member
• Prioritize and delegate work, review configuration changes before deployment, and develop team skills
• Own Salesforce security and access governance, including permission sets, user provisioning/deprovisioning, connected apps, integration users, and audit readiness
• Own Flow automation architecture, managed package lifecycle, data quality standards, and backup/recovery readiness
• Plan, coordinate, execute, and maintain company projects and initiatives
• Collaborate with marketing, sales, operations, finance, and other internal departments to align Salesforce functionality and performance with business needs
• Establish policies, procedures, and training for system usage
• Evaluate and implement emerging Salesforce capabilities such as Data 360, Agentforce, and Tableau
• Analyze project objectives and capability requirements with stakeholders, managers, and end users
• Define specifications for user interfaces, customized applications, and interactions with internal Salesforce instances

Sales Development Manager

Senior Manager, Salesforce, Business Systems