MSC SERVICES

Sales

• Lead and direct the Retail production team, including sales and processing, to meet or exceed volume and quality production goals
• Conduct strategic planning, manage people, sell, leverage technology, and improve processes
• Train and retain production staff
• Directly oversee and manage the retail active pipeline from loan submission through processing to loan funding
• Provide daily pipeline reporting from the retail branch level through Senior Management
• Collaborate with the Retail Underwriting Manager and Closing Manager to resolve loan-level problems and ensure timely closing and customer satisfaction
• Manage timelines and loan cycle times to prevent loans from becoming stagnant
• Manage escalations, including third-party underwriting and appraisal vendors
• Manage rush requests in underwriting and closing
• Escalate price concessions, rate lock extensions beyond policy, appraisal invoices outside policy, and underwriting guideline exceptions to the Vice President of Retail Lending

Explore Sales Manager at MSC SERVICES. Review requirements and application details.