Mumsnet

Client Services Representative

• Support end-to-end management and delivery of integrated digital advertising campaigns
• Coordinate branded content, display advertising, paid social, email marketing, video, product testing and community engagement campaigns
• Coordinate campaign deliverables with Editorial, Content, Ad Operations, Sales, Insights and Strategic Planning teams
• Manage timelines, track deliverables and coordinate creative assets
• Support campaign content creation and review, including promotional copy and creative feedback
• Assist with campaign launches, quality assurance and ongoing optimisation
• Act as day-to-day contact for clients and media agencies
• Communicate campaign progress, provide updates, manage expectations and respond to queries
• Coordinate client meetings, kick-offs and status calls
• Monitor campaign KPIs including impressions, clicks, engagement and content views
• Prepare performance updates and post-campaign analysis reports
• Translate campaign data into actionable client insights and recommendations
• Support campaign proposals, media plans, costings and client presentations
• Share campaign insights and client feedback to improve Mumsnet's commercial offering
• Stay current with digital advertising, social media and branded content developments

Explore Client Services Executive at Mumsnet. Review requirements and application details.