Munich Re Automation Solutions

Program Manager

• Create and maintain the overall program plan
• Identify dependencies between teams and keep priorities aligned
• Drive delivery across Engineering, Product, Cloud, Professional Services, Customer Success, Security, Sales, and Finance
• Clarify deliverables, deadlines, decisions, and dependencies for each team
• Hold functional leads accountable and escalate non-delivery early
• Find issues early, escalate decisions, resolve team conflicts, and track actions to completion
• Maintain the program risk and dependency log and agree mitigation actions with owners
• Escalate serious risks to the Executive Team
• Provide regular program updates and present progress, risks, and decisions to executives
• Ensure customers receive clear and timely communications
• Measure migration and delivery progress across on-premise-to-multi-tenant-v5 and single-tenant-cloud-to-multi-tenant-v5 paths
• Measure revenue uplift, cost reduction, and simplification benefits
• Track customer migration, price uplift, ARR or contracted recurring revenue, cost reduction opportunities, support simplification, and environment reductions
• Maintain a migration dashboard for both customer cohorts
• Report whether expected benefits are being achieved
• Deliver the multi-tenant v5 cloud platform and make new cloud features available
• Ensure customers migrate from on-premise and single-tenant cloud environments to the multi-tenant v5 platform

Executive Program Manager