Nantahala Outdoor Center

Business Development Rep

• Generate new high-value group business across the Southeast
• Build and execute outbound prospecting strategies targeting corporate, nonprofit, association, and incentive group buyers
• Identify decision-makers and initiate contact through cold outreach, referrals, networking, and digital channels
• Maintain a documented CRM pipeline of qualified new business opportunities
• Develop customized proposals combining multi-day lodging, outdoor adventure programming, dining, and facilitated group experiences
• Lead the sales process from initial outreach through contract execution
• Partner with the Group Sales Manager on complex or high-value negotiations
• Meet or exceed monthly and quarterly new revenue and new account acquisition targets
• Identify new vertical opportunities and untapped market segments
• Attend and actively work trade shows, networking events, expos, and industry gatherings
• Cultivate relationships with event planners, incentive travel agencies, nonprofit operations staff, association meeting planners, and other group influencers
• Build a referral network generating new group opportunities
• Monitor competitor offerings, pricing, and positioning
• Coordinate post-sale handoffs to Custom Group Sales Representatives, Reservations, and Operations teams
• Collaborate with Marketing on prospecting campaigns, sales collateral, and outbound tools
• Share market feedback, objections, competitor intelligence, and segment trends
• Travel to NOC’s Bryson City campus and other NOC properties for site visits, client hosting, and team collaboration

Group Business Development Representative