National Police Federation/Fédération de la Police Nationale

Human Resources

• Interpret and apply labour laws, collective agreements, RCMP policies, and procedures
• Provide timely advice, technical guidance, representation, and procedural support to NPF Members, Local Area Representatives, and Regional Directors
• Analyze Member-specific circumstances and identify issues requiring further legal or policy interpretation
• Refer complex matters to Legal Counsel, LR Team Leads, Program Managers, and NPF Directors
• Respond to and support critical incidents involving NPF Members
• Advise Members on their rights and responsibilities during investigations by external bodies and the RCMP
• Ensure Members have access to medical and mental-health support
• Liaise with the Employer regarding Member support and information
• Gather information and provide updates to NPF staff, Directors, and Local Area Representatives
• Write legally sound or policy-driven submissions for grievances and Codes of Conduct and present them at hearings or meetings
• Mentor Local Area Representatives
• Negotiate and problem-solve labour issues with Employer counterparts
• Conduct legal and policy research and stay current on labour-relations jurisprudence and developments
• Participate in labour-relations education, coursework, conferences, online learning, meetings, and team knowledge sharing
• Support training for Local Area Representatives and new Labour Relations Officers
• Lead major files involving multiple Members or multiple intakes
• Liaise with assigned Directors on major events
• Develop policy grievances with NPF Legal for bargaining-unit-wide matters
• Provide progress updates on major files
• Apply the NPF Representation Policy and duty of fair representation requirements
• Gather information and documentation for Member complaints
• Maintain accurate records in NPF systems such as Galexy

Labour Relations Officer

Public Relations

• Prepare and share regular metrics of media coverage, performance, and sentiment
• Review and compile daily reports of relevant traditional media coverage
• Draft and prepare press releases and media-related materials
• Track and respond to media relations inquiries
• Monitor traditional and social media for emerging issues and breaking stories using Meltwater and other tools
• Arrange and share news alerts on evolving issues
• Maintain the NPF media database
• Create and schedule social media content for national channels and regional campaigns
• Disseminate email updates to approximately 20,000 Members through Mailchimp
• Post ongoing content to the NPF website
• Coordinate the Member Update approval process
• Monitor social media channels daily to identify issues, trends, and opportunities
• Provide backup support for rotation tasks
• Attend and chair internal team meetings
• Self-manage workflow and flag concerns or conflicts with proposed resolutions
• Plan and attend events to promote the NPF and build relationships with Members
• Provide communications support for other NPF department initiatives
• Research, consult on, and document project strategies
• Research, write, and review creative assets
• Manage external product and service providers
• Create surveys and compile data reports
• Organize work priorities and maintain proper document filing
• Suggest strategies to improve team processes
• Provide timely task updates through Teams and email
• Upload Member Updates to the website
• Develop creative ideas based on project goals
• Support photography and imagery needs
• Coordinate video production, including script writing and video story editing
• Review creative asset performance
• Interview Members on various topics, including sensitive topics

Labour Relations Officer

Bilingual Media Relations – Communications Coordinator