NDD Tech | Brasil

DevOps Engineer

• Ensure the availability, performance, and reliability of NDDPay solutions.
• Monitor payment processing flows and platform health.
• Create, adjust, and remove alerts; analyze their effectiveness and maintain the associated knowledge base.
• Analyze application servers, databases, and SQL maintenance routines.
• Track SLA/uptime and escalate deviations to coordination and management.
• Analyze, identify, resolve, and escalate incidents and requests.
• Collect evidence for issues and requests related to critical incidents.
• Publish incident resolution articles in the knowledge base.
• Create and submit GMUDs (change requests) for system and infrastructure maintenance.
• Plan and execute Cloud updates and size resources in collaboration with Infrastructure.
• Support version acceptance testing before production deployment.
• Keep the version and patch calendar up to date and share the change plan.
• Suggest product improvements and analyze demand trends for the Product team.
• Participate in daily meetings with the teams.
• Keep up with technological advances and maintain current procedures, manuals, and release documentation.
• Perform activities with formal approval from coordination, management, or executive leadership.
• Manage access control for users authorized to provide support.

Explore Mid-Level SRE Analyst at NDD Tech | Brasil. Review requirements and application details.