Nearshore Business Solutions

Executive Assistant

• Answer approximately 30 inbound patient calls per day and respond to general questions
• Schedule and coordinate patient appointments while maintaining accurate information
• Look up patient records and navigate digital systems to locate relevant information
• Receive documents through digital eFax and upload them accurately into appropriate patient records/systems
• Support basic administrative tasks, follow-ups, and document management
• Maintain confidentiality and handle patient information responsibly
• Use VoIP, digital eFax, patient portals, and other clinic systems
• Remotely support New Jersey clinics and reduce administrative workload for medical staff

Bilingual Patient Services Representative – Virtual Assistant