Demonstrates expertise in behavioral science and human factors to assess and enhance workforce performance and operational readiness in complex environments. Proficient in translating behavioral insights into actionable recommendations for organizational change and program decision-making.

Highest-signal resume keywords

Human Factors AssessmentWorkload AnalysisCognitive ErgonomicsOrganizational Change ManagementStakeholder Engagement

About the role

Key responsibilities & impact

Apply behavioral science, human factors expertise, and organizational research methods to assess workforce and operational impacts of BNATCS modernization activities
Lead and support readiness assessments, stakeholder analysis, and behavioral data collection to evaluate organizational preparedness
Assess cognitive workload, human-system interaction, and workforce performance implications of new technologies, procedures, and operational practices
Analyze workforce adaptation challenges, retraining requirements, change saturation risks, controller workload, stress, and operational performance
Translate behavioral insights and workforce data into recommendations for program decision-making, operational planning, and change management
Support development and execution of event-based change plans guiding workforce adoption of BNATCS capabilities
Identify and mitigate behavioral and workforce-related risks affecting NAS reliability, operational safety, or program adoption
Collaborate with engineering, technical, and operational teams on human performance considerations in system design, technical reviews, and operational planning
Provide human factors insight during design reviews, system integration discussions, and training planning
Evaluate organizational and operational implications of modernization activities, including roles, responsibilities, decision authorities, and workflows
Support stakeholder engagement and workforce readiness activities including surveys, focus groups, workshops, demonstrations, and feedback collection
Monitor workforce sentiment, stakeholder feedback, and adoption indicators
Contribute behavioral insights to outreach and engagement activities including demonstrations, working groups, briefings, workshops, and industry events
Develop and apply behavioral and organizational metrics tracking workforce readiness, adoption health, and change effectiveness
Identify sustainability risks such as turnover, training gaps, and operational resource constraints, and recommend long-term adoption strategies

Requirements

What you’ll need

Ability to obtain Public Trust (U.S. Citizen)
Master’s or Ph.D. in Industrial/Organizational Psychology, Human Factors Psychology, Organizational Psychology, or related applied behavioral science field
10–18 years of progressive applied experience in large-scale, complex, safety-critical environments
Demonstrated experience in human factors assessment, workload analysis, cognitive ergonomics, or workforce performance evaluation
Experience designing and conducting readiness assessments, surveys, interviews, or structured behavioral data collection for enterprise change management
Experience translating behavioral data into operational recommendations and action plans for senior leadership
Ability to operate effectively in performance-based, time-sensitive environments
Excellent written and verbal communication skills
Preferred: Experience supporting aviation, FAA, DOT, or DoW aerospace modernization initiatives
Preferred: Strong facilitation and stakeholder engagement skills, including experience in unionized or labor-partnered settings
Preferred: Familiarity with FAA Safety Management System (SMS) or comparable safety frameworks
Preferred: Experience supporting system integration or enterprise modernization programs
Preferred: Certification in human factors, Prosci, organizational change management, or related discipline

Benefits

Comp & perks

Comprehensive medical, dental, & vision insurance starting the first of the month after joining
401(k) plan with immediately vested employer contributions; no matching required
Generous Paid Time Off (PTO)
One additional day of paid wellness leave per calendar year
Ten federal holidays
Pet insurance
Tuition reimbursement
Internal training programs
Company-sponsored industry certifications
Dynamic and collaborative work environment
Team building activities
Community volunteering
Quarterly HQ days
Wellness events
Happy hours
Family fun events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Behavioral Data CollectionReadiness AssessmentsWorkforce Performance EvaluationOperational RecommendationsChange Management Strategies

Soft Skills

Excellent Communication SkillsStrong Facilitation SkillsCollaboration

Tools & Technologies

FAA Safety Management SystemBehavioral Metrics Tracking

Certifications & Qualifications

Certification in Human FactorsProsci Certification

Industry Keywords

Aviation ModernizationSafety-Critical EnvironmentsOrganizational PsychologyIndustrial PsychologyEnterprise Modernization Programs