Nickel

Customer Support

• Carefully and accurately handle inquiries from regulatory authorities and courts
• Review customers’ payment transfers and account activity
• Report suspicious activities to the internal Compliance department
• Support customers with inquiries after account opening
• Proactively collect and evaluate customer feedback and find satisfactory solutions
• Serve as the communication hub between customers, internal departments, and the first-level call center
• Support colleagues with day-to-day tasks as needed

Explore B2C Customer Service Representative, FinTech at Nickel. Review requirements and application details.