Nordic Knots

Sales

• Conduct live video consultations from the showroom, guiding clients on rug texture, scale, colour, traffic suitability and lifestyle needs
• Guide online clients from inquiry through confident purchase and long-term relationship
• Prepare quotations, process orders and manage follow-up through delivery
• Develop deep knowledge of Nordic Knots collections, materials and services
• Initiate personalised outreach to top-tier clients using HubSpot and Business Central Customer Dashboard
• Build and manage a portfolio of high-value residential and Trade clients, including interior designers and architects
• Identify potential delivery or production delays and offer proactive resolutions
• Contribute to LA store sales targets and KPIs
• Support face-to-face showroom sales, opening and closing, samples and merchandising, receiving and inventory as needed
• Assist Ecommerce & CX Specialist during extreme volume spikes
• Raise operational risks, commercial anomalies and client feedback to the Showroom Manager

Explore Sales Associate – Virtual Consultation Specialist at Nordic Knots. Review requirements and application details.