Northspyre

Sales Operations Manager

• Build and own Northspyre's sales enablement strategy and playbook, including methodology, qualification standards, discovery, messaging, objection handling, deal strategy, competitive positioning, and closing practices
• Establish a repeatable sales process while preserving individual seller strengths and styles
• Analyze the sales motion to identify gaps in process, skills, messaging, pipeline management, tools, and execution
• Develop and implement structured sales onboarding and ramp programs
• Establish ongoing sales training and coaching using call reviews, deal reviews, role plays, and pipeline reviews
• Partner with Sales leadership on pipeline generation, opportunity management, forecasting, conversion, and quota attainment
• Create systems and operating rhythms for consistent execution
• Coach sales managers and individual contributors and develop performance improvement plans
• Collaborate with Marketing, Product, Customer Success, RevOps, and Leadership on positioning, messaging, and sales process
• Develop and maintain sales collateral, talk tracks, competitive intelligence, case studies, battlecards, and other seller resources
• Use data to identify performance trends, bottlenecks, and coaching or process-improvement opportunities
• Build structure and accountability while maintaining a collaborative, entrepreneurial, customer-focused culture
• Build the foundation for a scalable sales enablement function, including processes, technology, metrics, and operating cadence
• Partner with Sales leadership on GTM initiatives and organizational development
• Take on increasing people-management and sales leadership responsibilities as the team grows
• In the first 90 days, understand the sales motion, identify high-impact gaps, and create a prioritized enablement roadmap
• Within six months, establish an adopted sales playbook, strengthen onboarding and coaching, and create a consistent operating rhythm

Manager, Sales Enablement