Not Your Mother's Haircare

Account Manager

• Build omni-channel relationships with national retail accounts
• Provide strategic direction and best-in-class execution to achieve sales and profitability goals
• Communicate with buyers and key account contacts to determine customer needs
• Align company strategy with retail account direction and goals
• Build and maintain relationships with retail customers at all levels
• Manage current product listings, new business opportunities, and product launches
• Develop strategies for profitable customer and category growth
• Develop monthly sales and demand forecasts
• Work cross-functionally within the organization
• Monitor industry trends, competition, and account changes
• Understand the unique needs and objectives of each account
• Meet or exceed sales and revenue goals
• Identify upselling and cross-selling opportunities
• Develop and execute strategic account plans
• Negotiate contracts, pricing, and terms
• Resolve account issues and conflicts
• Communicate product/service value propositions
• Provide regular updates and reports to internal stakeholders and national accounts
• Identify and address account challenges and obstacles
• Provide market analysis insights and recommendations

National Account Manager, Grocery