Novae

Sales

• Respond promptly to online leads, website inquiries, emails, and social media messages
• Answer inbound customer calls, provide product information, and direct calls as necessary
• Convert digital and phone inquiries into sales opportunities by providing accurate pricing, availability, and product details
• Manage customer records, lead status updates, and follow-up activities within the CRM system
• Schedule customer appointments, inventory viewings, and pickup times
• Maintain accurate online listings for trailers, parts, and accessories across multiple sales platforms
• Assist with inventory management by verifying stock levels and updating product availability
• Capture and upload photos and videos of inventory for marketing and customer inquiries
• Prepare quotes, sales orders, and supporting customer documentation
• Conduct virtual product walk-throughs and demonstrations when needed
• Collaborate with store leadership regarding lead activity, conversion performance, and customer feedback
• Support overall retail operations and perform additional duties as assigned

Novae

Internet Sales Associate

Internet Sales Associate