Nureva

Technical Lead

• Work closely with Sales, Support, and Product Management teams to develop and execute a comprehensive technical training strategy aligned with business objectives
• Manage and update existing training materials
• Create engaging new training materials, including presentations, manuals, and online courses
• Deliver effective training sessions to internal and external audiences
• Lead global training program logistics and scheduling
• Measure training effectiveness and identify areas for improvement
• Stay up to date on industry trends and good practices

Technical Training Lead – Contract Position

User Researcher

• Plan, conduct, and manage research activities throughout the product development lifecycle
• Engage directly with customers to understand their needs, workflows, challenges, goals, and decision-making processes
• Conduct qualitative and quantitative research using interviews, contextual inquiry, usability testing, surveys, diary studies, and observational research
• Collaborate with UX designers, product managers, and developers to translate research insights into product requirements and experience improvements
• Create personas, journey maps, storyboards, flow diagrams, and wireframes to communicate customer needs and user experiences
• Create wireframes, concepts, and prototypes in Figma to communicate design intent, explore solutions, support usability testing, and support product development
• Develop a strong understanding of Nureva's hardware, software, and product development processes
• Stay informed on industry trends, emerging technologies, and evolving customer needs within the audio and collaboration technology space
• Work embedded within agile development teams and bring a customer perspective to every stage of product development

Technical Training Lead – Contract Position

UX Researcher