Oberweis Dairy

Trainer

• Gather established standard operating procedures from operations leaders and general managers and confirm how tasks should be performed
• Use AI tools in Oberweis University to turn SOPs into mobile-friendly step-by-step guides, checklists, job aids, and knowledge checks
• Review AI-generated content for accuracy and obtain operations leader confirmation
• Lead train-the-trainer sessions for certified store trainers
• Update training when SOPs change and distribute updates quickly
• Maintain the SOP training library in Oberweis University and track assignments and completions for every store
• Drive results through team member training, manager training, and employee development
• Visit every Oberweis store regularly, observe shifts, and document training effectiveness and operational support needs
• Use checklists to verify employees apply training, including Scoop Certification skills checks
• Observe and coach hospitality behaviors through Sweeten Their Day
• Coach teams on the spot and follow up during subsequent visits
• Help select and certify training stores
• Support new store openings, product launches, and limited-time offers
• Help general managers identify and develop team members for shift lead and management roles
• Partner with operations leaders and general managers to improve store performance through training
• Track store audits, guest feedback, scorecards, and LMS completions to determine priorities
• Report training performance, trends, and stores needing additional support
• Share field observations to improve ineffective training
• Partner with HR and recruiting on development plans supporting internal promotion

Explore Field Trainer, Dairy Stores at Oberweis Dairy. Review requirements and application details.

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Field Trainer, Dairy Stores