Offprem Technology

Salesforce Administrator

• Assist the Offprem Delivery Team in coordinating with clients and completing project deliverables on time and on budget
• Communicate with internal and external stakeholders regarding project status and timelines
• Develop project timelines with clients and the Offprem Delivery Team
• Determine project milestones, completion dates, key deliverable dates, and use-case deadlines
• Coordinate availability for meetings and distribute meeting invitations
• Track project tasks and timelines against agreed deadlines, milestones, and Statements of Work
• Ensure Offprem team members stay on track
• Ensure clients complete tasks by requested deadlines and communicate timeline shifts caused by client delays
• Use Asana to assign tasks to team members
• Take notes during calls and distribute them to client and Offprem teams
• Lead weekly status calls and send weekly status reports covering completed tasks, upcoming tasks, next steps, and budget tracking
• Lead kickoff calls covering introductions, methodology, scope, and next steps
• Respond to client emails and route questions or responses to appropriate project team members
• Identify project risks and issues and develop mitigation strategies
• Identify opportunities or propose solutions for future work

Associate Project Manager, Salesforce

Consultant

• Design and develop MuleSoft applications to meet business requirements
• Design APIs, connectors, and flows to integrate various systems and applications
• Develop requirements to enable teams to transform and map data between different systems
• Design error handling, logging, and monitoring mechanisms to ensure application reliability
• Design, develop, and deploy RESTful APIs using API Manager
• Manage API lifecycle, including creation, versioning, and retirement
• Implement API security measures to protect sensitive data
• Develop integration solutions using SOAP, REST, and JMS protocols
• Integrate cloud-based and on-premises systems
• Design optimized integration flows for performance and scalability
• Troubleshoot and resolve complex integration issues
• Monitor system performance and identify potential bottlenecks
• Collaborate with developers and client business users to understand requirements and design solutions
• Work with non-technical clients to design integration solutions that support business needs
• Work within the scope of client contracts and design integration paths within those limitations

Mulesoft Consultant

Account Executive

• Identify and qualify new business opportunities through networking, industry events, social selling, and other prospecting channels
• Build and maintain a strong pipeline of qualified opportunities
• Leverage Salesforce CRM to track and manage sales activities and opportunities
• Develop and deliver compelling sales presentations and demonstrations communicating the value of Salesforce solutions
• Tailor presentations and demonstrations to each client’s business needs and challenges
• Collaborate with Salesforce sales teams through co-selling activities
• Conduct needs assessments to understand client requirements and identify process-improvement opportunities with Salesforce
• Develop and propose customized Salesforce solutions delivering measurable business value
• Negotiate and close new business while meeting client and company objectives
• Forecast sales revenue and manage progress toward sales targets
• Stay current on industry trends, competitive landscape, and Salesforce product developments
• Develop sales and Salesforce expertise through training and professional development
• Travel for client meetings, conferences, industry events, and time in the Toronto Salesforce Hub