OhioGuidestone

Intake Specialist

• Answer incoming calls to receive referrals or route calls to the appropriate personnel or department
• Orient clients to the agency in an empathetic, professional and efficient manner while complying with state and federal regulations
• Facilitate referrals and linkages to appropriate external and internal services and providers
• Coordinate care as needed for client treatment
• Communicate OhioGuidestone programs and services to potential clients and referral sources
• Confirm insurance information for individuals seeking services
• Manage intake documentation within required time frames and regulatory standards
• Maintain confidentiality according to state and federal regulations
• Collaborate with Finance and Benefit Eligibility Specialists to ensure clean claims after intake
• Demonstrate OhioGuidestone’s values, ethics, positivity, flexibility, leadership and team-based culture
• Present the agency positively to internal and external contacts

Explore Intake Specialist at OhioGuidestone. Review requirements and application details.