OneMain Financial

Manager

• Create a high energy environment to motivate the sales team
• Develop, coach, and retain talent to drive sales growth
• Motivate the team to meet management-set goals
• Serve customers through outbound and inbound calls
• Monitor results to help drive success
• Collaborate with key partners within the company
• Lead team members by example, one-on-one training, and coaching
• Communicate performance expectations and provide constructive feedback
• Establish an accountability culture with the team
• Interview and recommend candidates for hire
• Maintain awareness of company policies and procedures and federal and state laws
• Provide guidance to employees to ensure compliance

Branch Manager

Sales

• Multitask and adapt to dynamic role demands to ensure timely and efficient service
• Exceed customer expectations through ease, empathy, and encouragement while delivering individual and branch goals
• Develop and maintain customer connections throughout the loan process and lifecycle
• Present tailored financing solutions based on customer needs
• Manage the loan lifecycle, including collections activities, while maintaining compliance with relevant laws and regulations
• Engage with customers and other departments via phone, email, chat, and in-house systems
• Educate customers about optional insurance products, loans, terms, and available options

Branch Manager

Loan Sales Specialist