ONSKINERY

Customer Support

• Provide end-to-end support for key account customers throughout the entire customer journey
• Develop a proactive customer service approach with the highest service standards
• Build and further develop AI-powered digital agents and automations
• Identify and eliminate manual, repetitive processes
• Use data and digital tools to improve service quality and customer satisfaction
• Ensure service levels in line with the CREATING CONVENIENCE brand promise
• Optimize order, delivery, and communication processes in collaboration with Sales, Supply Chain, Logistics, and Business & Technology
• Analyze KPIs and customer feedback to continuously improve the customer experience
• Actively shape ONSKINERY’s digital transformation

Explore Customer Service and Digital Transformation Coordinator at ONSKINERY. Review requirements and application details.

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Customer Service and Digital Transformation Coordinator