Orchestra

Director

• Establish and evolve resource management as a strategic capability across the organization
• Develop scalable processes, governance, and best practices that support agency growth
• Drive adoption, change management, and continuous improvement across teams and stakeholders
• Partner with HR, Finance, and Vertical Leaders to forecast staffing needs and align talent supply with client demand and business priorities
• Optimize the mix of full-time, freelance, and contract talent to balance flexibility, utilization, and profitability
• Identify capability gaps and provide recommendations related to hiring, redeployment, and skill development
• Facilitate cross-functional staffing decisions and serve as an escalation point for complex resource challenges
• Serve as a trusted advisor to agency leaders on workforce planning and capacity decisions
• Conduct regular utilization and forecasting reviews with leadership and finance partners
• Support new business opportunities and evolving client needs through effective staffing strategies
• Help create high-performing, cross-functional teams that deliver strong client outcomes
• Develop reporting and insights related to utilization, forecasting, workload distribution, and capacity management
• Establish governance and data standards for resource management systems, including Kantata
• Evaluate existing processes and drive improvements that enhance efficiency, transparency, and scalability

Director, Resource Management