Pacific Life Re

Manager

• Establish and run a mature, enterprise-wide portfolio management capability within the Business Change function
• Understand how initiatives align to strategic priorities and ensure effective delivery
• Enable the Executive Committee and senior leadership to make data-driven, prioritised, strategically aligned investment decisions
• Lead development of the Project Portfolio pipeline for one or more Lines of Business or Divisional Business Services Functions
• Deliver integrated portfolio insight, governance, evaluation, and prioritisation based on business value, organisational capacity, and risk
• Act as a trusted advisor to divisional leadership, senior stakeholders, and committees
• Drive alignment across Lines of Business, Divisional Business Services Functions, and Technology
• Build relationships across Change, Finance, Strategy, Risk, and Technology
• Provide clear, concise updates to leadership teams
• Implement integrated planning across strategy, budgets, and delivery
• Challenge and shape demand to align with business priorities
• Manage intake, assessment, and prioritisation of change demand
• Translate business strategy into coherent, prioritised change pipelines linked to strategic objectives and value outcomes
• Establish portfolio taxonomy, definitions, and a consistent lifecycle framework
• Support investment planning, business case development, and funding decisions
• Align portfolio processes with Finance, Strategy, Technology, Risk, and other enabling functions
• Manage and prioritise a portfolio of change initiatives aligned to business strategy
• Create and maintain a single integrated view of the change portfolio
• Help redefine governance frameworks for prioritising, sequencing, and occasionally pausing change initiatives
• Strengthen governance for transparency, auditability, and strategic alignment
• Ensure visibility of delivery status, risks, issues, and interdependencies
• Deliver forward-looking portfolio insights on delivery health, strategic alignment, capacity constraints, interdependencies, and risk hotspots
• Drive consistency in delivery standards, methodologies, and documentation
• Shift leadership conversations from project reporting to portfolio decision-making
• Upskill the Business Change function and business areas in portfolio thinking and disciplines
• Embed consistent standards, tools, and ways of working
• Identify continuous improvements to make Change more effective

Portfolio, Programme & Change Manager

General

• Manage diverse and complex Short Term Disability claims from initial intake through resolution
• Make timely, fair, and accurate decisions based on policy provisions
• Collaborate with clinical and vocational partners on return-to-work strategies and benefit eligibility
• Serve as a subject matter expert on Short Term Disability claim practices
• Contribute to internal procedures, workflows, and system requirements
• Apply disability contract provisions, exclusions, riders, waivers, and regulatory requirements
• Document decisions and interactions accurately and communicate with claimants, employers, and internal stakeholders
• Mentor and support onboarding of new team members
• Collaborate with Compliance, Legal, Intake/Admin, Clinical and Vocational Services, and other business units
• Identify process gaps and contribute to continuous improvement and enterprise initiatives
• Adapt to changing priorities, business needs, and regulatory requirements
• Maintain confidentiality, professionalism, and integrity

Portfolio, Programme & Change Manager

Senior Short Term Disability Specialist