Paciolan

Customer Success Manager

• Implement, configure, and customize Salesforce Sales Cloud for client objectives related to ticket sales, customer service, fundraising/development, and marketing initiatives
• Lead Salesforce onboarding, including end-user training and adoption support for Paciolan's Salesforce Lightning platform
• Serve as Salesforce administrator for a portfolio of client accounts, managing configuration, maintenance, user support, and enhancements
• Provide ongoing consulting and strategic guidance to clients
• Support data integrations between Salesforce and Paciolan products and systems
• Troubleshoot and resolve system issues, data discrepancies, and configuration challenges
• Partner with internal teams to improve product functionality, integrations, and operational processes
• Leverage Salesforce administrative tools and platform features to optimize system performance and user experience
• Manage multiple priorities and projects while meeting established deadlines
• Participate in occasional evening and weekend work as business needs require

Explore CRM Analyst at Paciolan. Review requirements and application details.

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CRM Analyst