Packetlabs

Project Manager

• Own a portfolio of concurrent penetration testing engagements for small to medium-sized businesses across web, mobile, infrastructure, and cloud
• Lead internal pre-engagement discussions and ensure projects are realistic and well-defined before kickoff
• Build detailed project plans, schedules, and resource allocations
• Manage scope changes, schedule adjustments, and budget impacts with documentation and client communication
• Identify and mitigate project risks before they affect delivery
• Coordinate deliverables across delivery, operations, and marketing teams
• Act as the primary point of contact for assigned clients throughout the engagement lifecycle
• Run client kickoffs, status updates, and delivery debriefs
• Set clear expectations, provide proactive updates, and navigate high-stakes security conversations
• Handle difficult conversations professionally and escalate issues appropriately
• Contribute to PMO processes, templates, and tooling improvements
• Maintain accurate project documentation and tracking
• Identify engagement patterns that could improve scoping, delivery, or communication
• Perform other duties as assigned

QA Engineer

• Plan and execute infrastructure penetration testing engagements across on-premises, hybrid, cloud, wireless, and enterprise network environments
• Perform internal and external network penetration testing to identify, validate, and exploit security vulnerabilities using manual testing methodologies and industry-standard offensive security tools
• Assess Active Directory, Microsoft Entra ID (Azure AD), Windows and Linux environments, virtualization platforms, cloud services, and supporting infrastructure
• Evaluate AWS, Microsoft Azure, and Google Cloud Platform environments for configuration weaknesses, privilege escalation opportunities, identity risks, and cloud security vulnerabilities
• Assess containerized environments, Kubernetes platforms, CI/CD pipelines, and cloud-native technologies where applicable
• Participate in and lead adversary simulation, red team, and objective-based security engagements
• Execute offensive security operations across reconnaissance, initial access, persistence, privilege escalation, credential access, lateral movement, defense evasion, command and control, and objective execution
• Support purple team engagements by collaborating with defensive teams to validate detections, improve monitoring, and strengthen defensive controls
• Develop and execute attack scenarios demonstrating realistic business impact while maintaining client system integrity
• Prepare comprehensive technical reports communicating vulnerabilities, attack paths, business impact, risk ratings, and remediation recommendations
• Present assessment findings to technical teams, executive stakeholders, and client leadership
• Provide technical guidance on remediation strategies, security architecture, and defensive improvements
• Manage assigned engagements to achieve delivery quality, timelines, and client expectations
• Contribute to testing methodologies, internal tooling, technical documentation, and service offerings
• Participate in technical research, automation initiatives, internal training, and knowledge-sharing activities
• Collaborate with consulting teams to strengthen technical quality, consistency, and service delivery
• Perform other duties as assigned

Penetration Tester – Infrastructure, Red Team

• Perform penetration testing of web applications, mobile applications, thick clients, and APIs
• Conduct source code reviews and whitebox penetration testing to prove application flaw impact
• Reverse engineer mobile and thick client applications
• Chain application flaws into cloud and on-premises Active Directory infrastructure
• Develop detailed reports on findings and remediations for impactful findings
• Learn to debrief findings at technical and executive levels
• Perform SAST and DAST on enterprise, SaaS, and custom in-house applications
• Use scanners and validate or eliminate false positives
• Potentially pursue limited lateral movement into infrastructure teams at the manager’s discretion

Penetration Tester

Customer Success Manager

• Lead strategic review calls focused on outcomes, growth opportunities, and next steps
• Coordinate discovery and delivery for returning clients to ensure a seamless experience
• Monitor account health and forecast opportunities
• Engage clients ahead of typical buying cycles to stay aligned with evolving security objectives
• Re-engage dormant accounts and drive strategic growth by checking in on security health and introducing strategies to elevate defenses
• Collaborate with Inbound/Outbound peers to reactivate dormant accounts
• Act as the voice of the client internally
• Collaborate with Client Success, Sales, Marketing, and Operations to align client needs with business objectives
• Share client feedback and drive advocacy through reviews, referrals, and testimonials
• Identify strategic partners and strengthen trust within existing relationships
• Help clients visualize the next stage of security maturity over 12-18 months
• Translate complex client needs into clear, actionable business strategies
• Support retention, deepen relationships, and foster post-engagement growth

Project Manager

Penetration Tester – Infrastructure, Red Team

Penetration Tester

Client Success Manager