Palomar

Trainer

• Identify training needs for the Claims Department and recommend solutions
• Create, develop, and deliver training using presentations, video job aids, PowerPoints, workflows, coaching, mentoring, and other educational materials
• Create and maintain letters, forms, and templates
• Promote consistency of claim handling and recommend processes for greater efficiency and improved claim handling
• Collaborate with claims and other organizational departments
• Complete assigned tasks and projects timely
• Maintain knowledge of and compliance with company procedures, claim-related statutes, insurance regulations, and other legal requirements
• Assist with quality assurance of claim audits as needed
• Provide high-level customer service to internal and external clients and partners
• Monitor and maintain adjuster licenses
• Assist with filing continuing education hours with RMA and required State Departments
• Conduct and attend adjuster system trainings in person and virtually for MPCI and private products
• Compile and create necessary training materials for adjuster trainings
• Contribute to claims team and organizational goals and objectives

Explore National Claims Trainer at Palomar. Review requirements and application details.