Paradigm Information Services, Inc.

Full-stack Engineer

• Design, develop, debug, test, and deliver high-volume enterprise web applications
• Work throughout the Agile Scrum software development lifecycle, including requirements analysis, software design, prototyping, programming, debugging, testing, and implementation
• Develop applications using TypeScript/JavaScript, Next.js, SQL, and related technologies
• Use AI-assisted development tools as part of the daily engineering workflow, including analysis, design, coding, debugging, and problem-solving
• Write and optimize SQL, including stored procedures, database design, and performance-related work
• Deploy and support applications in cloud environments, with an emphasis on Microsoft Azure
• Participate in technical design and implementation decisions
• Identify and proactively raise concerns about application quality, performance, or architectural issues
• Develop multi-tier components for high-volume systems
• Troubleshoot complex application and technical issues and help drive them through resolution
• Collaborate with developers and other technical and business teams across the organization
• Serve as a technical resource and mentor to fellow software engineers

Senior Software Engineer

• Design, develop, debug, test, and deliver high-volume enterprise applications
• Participate throughout the Agile software development lifecycle, including requirements analysis, technical design, prototyping, programming, testing, debugging, and production implementation
• Develop applications and components using TypeScript/JavaScript, Next.js, C#/.NET, and SQL Server
• Develop and optimize SQL solutions, including stored procedures, database design, and performance tuning
• Participate in technical design discussions and contribute to scalable application architecture
• Identify and raise concerns regarding quality, performance, scalability, or architectural issues
• Troubleshoot complex application and technical issues and provide effective solutions
• Collaborate with software engineers, analysts, business teams, and other stakeholders
• Serve as a technical resource and provide guidance to other software engineers
• Mentor fellow developers and contribute to engineering team development
• Act as a liaison between technical teams, leadership, analysts, and business stakeholders
• Independently identify and solve technical problems

Project Manager

• Serve as a primary operational point of contact for clients, building strong relationships and ensuring project requirements and expectations are understood and met
• Lead complex Remediation and Class Action administration projects from planning through completion
• Ensure deliverables are completed on time, within budget, and according to quality standards
• Manage project financial performance, including budgets, estimates, monthly revenue forecasting, invoice review, and financial objectives
• Guide Project Managers on forecasting, budgeting, and invoice accuracy
• Coordinate cross-functional resources including sales representatives, data analysts, web developers, call center teams, disbursement specialists, claims analysts, and other operational personnel
• Monitor project progress, identify issues, establish contingency plans, and adjust resources and priorities
• Delegate responsibilities and ensure assignments and internal requests are completed accurately and on time
• Develop internal communication strategies to keep teams and management informed of status, priorities, risks, and issues
• Manage and resolve difficult or sensitive client situations
• Recruit, train, supervise, coach, and evaluate project staff
• Develop team members through coaching, training, and guidance
• Support succession planning and internal talent-pipeline development
• Improve processes, controls, workflows, and procedures to increase efficiency, quality, profitability, and client satisfaction
• Partner with business and operational leaders to implement best practices and streamline service delivery
• Use data and analytical methods to identify issues, evaluate performance, solve problems, and support business decisions
• Collaborate across Client Services, Sales, and operational teams to maintain service standards and support revenue, efficiency, and profitability goals

Senior Project Manager – Class Action, Remediation

QA Engineer

• Validate the accuracy and completeness of data imports, updates, transformations, and extracts involving datasets from hundreds to millions of records
• Review and understand complex SQL queries, stored procedures, triggers, functions, and other database processes
• Write and execute SQL test queries to verify data integrity, business logic, and expected results
• Analyze data using SQL Server, Excel, and related tools to confirm business and project requirements
• Develop and execute test cases covering normal conditions, exceptions, data anomalies, and other scenarios
• Review requirements and specifications to identify gaps, inconsistencies, and data-quality issues
• Collaborate with data engineers, business analysts, project managers, and QA team members to identify, document, troubleshoot, and resolve defects
• Verify corrections and problem resolutions
• Assist business partners in translating functional requirements into testing scenarios and validation criteria
• Perform peer reviews to identify errors and ensure adherence to Data Services standards
• Maintain documentation and work artifacts demonstrating completed validation and testing
• Provide status updates to leadership, Workforce, project managers, and stakeholders

Quality Assurance Data Analyst

• Develop, document, execute, and maintain comprehensive test plans and test cases from component-level testing through User Acceptance Testing (UAT)
• Perform manual smoke, sanity, regression, and UAT testing
• Build and maintain automated test scripts using Selenium or Playwright
• Test new and existing application functionality for reliability, defect-free operation, and intended performance
• Perform back-end and database testing, including creating test data and writing and executing SQL queries
• Review business and technical requirements to identify gaps, inconsistencies, risks, and testing requirements
• Partner with software engineers, business analysts, business stakeholders, and QA professionals throughout the development lifecycle
• Identify, document, report, troubleshoot, and verify software defects and fixes
• Participate in Agile Scrum ceremonies and support testing throughout the software development lifecycle
• Develop and report QA metrics, including test coverage and test confidence
• Advance test automation practices and determine when manual testing provides the most effective coverage
• Serve as a senior technical resource by providing QA automation guidance and coaching
• Work directly with the Engineering Manager and help provide leadership and direction across QA activities
• Manage multiple priorities and projects in a fast-paced, deadline-driven environment

Senior Software Engineer

Senior Software Engineer

Senior Project Manager – Class Action, Remediation

Quality Assurance Data Analyst

Senior Quality Assurance Engineer