PayFacto

Operations

• Operate and maintain data pipelines and production workflows.
• Monitor and troubleshoot data ingestion, transformation, and delivery processes.
• Ensure the availability and reliability of data services.
• Manage incident response and root cause analysis for data-related issues.
• Develop and maintain runbooks and standard operating procedures.
• Implement data quality monitoring and alerting.
• Define and measure data service-level agreements (SLAs) and service-level objectives (SLOs).
• Identify data anomalies and coordinate corrective actions.
• Design automated validation and reconciliation processes.
• Track data lineage, metadata, and operational documentation.
• Develop scripts and tools to reduce manual operational effort.
• Implement platform monitoring and observability solutions.
• Create dashboards to track pipeline health, freshness, latency, and usage.
• Drive proactive incident detection and system self-healing capabilities.
• Support the implementation of data governance standards.
• Apply role-based access controls and security policies.
• Participate in applicable compliance audits, including PCI DSS and SOC 2.
• Manage data retention, archiving, and lifecycle processes.
• Ensure the proper handling of sensitive and regulated data.
• Optimize the performance and operating costs of data infrastructure.
• Improve deployment and release processes through CI/CD practices.
• Participate in architecture reviews and platform improvement initiatives.
• Support analytics, reporting, and artificial intelligence initiatives.
• Collaborate with developers and data analysts to operationalize data products and expand secure access to curated data assets.

Explore Data Operations Specialist at PayFacto. Review requirements and application details.

Data Operations Specialist

Support Engineer

• Ensure the optimal operation of the payment ecosystem
• Monitor various systems
• Analyze and investigate requests
• Participate in developing internal- and external-facing tools, including merchant management systems, payment portals, and dashboards
• Create, build, automate, and improve monitoring processes and procedures
• Address production and mission-critical issues in accordance with SLAs
• Troubleshoot issues and provide code fixes
• Document troubleshooting activities and solutions
• Identify technical issues and implement appropriate fixes and recommendations
• Collaborate with the team to ensure code delivery processes are followed
• Follow incident management procedures, SLAs, and team best practices
• Participate in software quality control
• Identify issues with documentation, procedures, and workflows, and provide feedback during weekly meetings

Explore Application Support Developer at PayFacto. Review requirements and application details.