Demonstrates strong capabilities in account management, client communication, and legal documentation support, with a focus on managing client relationships and facilitating business development activities. Proficient in utilizing Salesforce.com for research and lead generation in the clinical business sector.

Highest-signal resume keywords

Account ManagementSalesforce.com ProficiencyLegal Documentation SupportClient CommunicationLead Generation

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Assist Business Development Executives with daily account management
Prepare for and support Quarterly Business Review Meetings
Attend client meetings and BRMs in person or by phone and produce comprehensive minutes within two days
Follow up on client and Global BD team information requests
Respond to inquiries received by email, website, phone, and trade shows
Manage smaller, less complex client accounts
Support attendance at trade shows
Manage PCI Site Visits, including booking rooms, organizing attendees, and collating presentation materials
Attend PCI Site Meetings on behalf of the Business Development Executive when appropriate
Support submission of CDAs, MSAs, and other legal documentation to PCI and client legal teams
Manage administrative details of client setup and quote execution
Support the Lead Generation Manager in finding and developing new clinical business leads
Research drug development companies and update their information in Salesforce.com
Make outbound calls to CROs, medical device, animal health, and cell and gene therapy organizations

Requirements

What you’ll need

Ability to assist Business Development Executives with daily account management
Ability to manage and prepare Quarterly Business Review Meetings
Ability to take and provide comprehensive meeting notes
Ability to manage smaller, less complex client accounts
Ability to research drug development companies and their development pipelines
Ability to identify appropriate contacts and coordinate with territory-based Business Development Executives/Managers
Ability to conduct cold calls and outreach
Ability to manage geographic-specific marketing lead campaigns
Ability to respond to inquiries via email, website, phone, and trade shows
Ability to organize PCI Site Visits and Meetings
Ability to support legal documentation submissions such as CDAs and MSAs
Ability to manage client setup, quote execution, and related administrative tasks
Experience or ability to use Salesforce.com database
Availability to attend client meetings, trade shows, and site meetings as required

Benefits

Comp & perks

Equal Opportunity/Affirmative Action Employer
Inclusive workplace committed to fairness, respect, equal opportunity, belonging, and growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementMeeting PreparationResearch SkillsCold CallingClient Setup ManagementQuote ExecutionLegal Documentation SubmissionMarketing Lead Campaign ManagementComprehensive Meeting NotesClient Inquiry Response

Soft Skills

Organizational SkillsCommunication SkillsCollaboration SkillsAttention to DetailTime Management

Tools & Technologies

Salesforce.com

Industry Keywords

Business DevelopmentClinical BusinessDrug DevelopmentCROsMedical DeviceAnimal HealthCell and Gene TherapyPCI Site VisitsQuarterly Business Review MeetingsTrade Shows