PerchPeek

Consultant

• Build trusted relationships with relocators throughout their relocation journey as their main point of contact
• Communicate through the PerchPeek app and consultative, supportive calls
• Understand customer needs, explain relocation services, and provide expertise, guidance, and support
• Handle difficult or complex enquiries and situations, escalating when appropriate
• Provide expertise on relocation and life in the destination country
• Support relocators with company relocation policies and relocation allowances
• Recommend and coordinate additional services such as immigration, tax, and shipping providers
• Maintain accurate and useful data for analysis, reporting, and insights
• Support rollout of process improvements, processes, and tools
• Delegate tasks to third-party consultants and monitor service delivery against SLAs
• Identify and manage escalations, delivery issues, and inefficiencies
• Guide relocators in using the Relocator App and its tools and content
• Advocate for knowledge capture and contribute to the PerchPeek content library
• Collaborate with other Relocation Coaches on problem-solving and knowledge sharing

Explore Relocation Consultant at PerchPeek. Review requirements and application details.