PKF Smith Cooper

Controller

• Take ownership of a portfolio of client accounts and monitor outstanding balances
• Contact clients by telephone, email and written correspondence to collect overdue payments
• Build strong client relationships to encourage prompt payment and resolve issues
• Investigate invoice queries and work with colleagues across the business to find solutions
• Allocate receipts and maintain accurate customer account records
• Support management of aged debt and escalate risks where appropriate
• Assist with Direct Debit processes and reconciliations
• Identify potential credit risks and help minimise bad debt exposure
• Keep detailed records of collection activity and payment commitments
• Liaise with Partners, Managers and fee earners regarding outstanding debt
• Assist with debtor reporting and month-end activities
• Support legal recovery processes where required
• Contribute ideas to improve processes and enhance credit control effectiveness
• Deliver a professional and customer-focused approach to debt collection

Explore Credit Controller at PKF Smith Cooper. Review requirements and application details.

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Credit Controller