Power International Holding

Team Leader

• Lead, coach, and manage Digital Workspace Officers and Specialists
• Allocate workloads, monitor performance, and ensure SLA compliance across support services
• Oversee support for collaboration platforms, endpoint devices, virtual desktops, email, and productivity tools
• Ensure reliable daily operations for Microsoft 365, Teams, SharePoint, OneDrive, and related services
• Resolve escalated incidents and complex technical issues
• Enforce hardware, software, asset management, and endpoint compliance standards
• Ensure adherence to governance frameworks, policies, and audit requirements
• Identify automation opportunities and implement self-service workflows, chatbots, and RPA solutions
• Monitor Digital Employee Experience metrics and promote adoption through training and awareness campaigns
• Oversee deployment, refresh, onboarding, and lifecycle management of end-user devices
• Produce dashboards covering SLA performance, compliance, automation impact, and user trends
• Collaborate with infrastructure, cybersecurity, HR, procurement, and business units on workplace services and technology rollouts

Digital Workspace Team Leader

Engineer

• Assist the Manager as a project team member
• Interact with project owners, architects, engineers, contractors, and subcontractors
• Develop and analyze virtual construction processes to maximize construction efficiency and job cost savings
• Enhance project documentation and delivery
• Attend and/or manage model coordination and BIM meetings
• Document project preconstruction/BIM meeting site problems
• Coordinate models with internal and subcontractor detailers and modellers
• Record coordination sign-offs
• Process shop-drawing-level models for approval
• Assist with construction coordination and scheduling
• Print drawing sets for team review
• Support material quantity calculations and crew work planning
• Prepare 3D models and dimensioned shop-drawing sheets for field use and review
• Prepare BIM models and shop drawings accurately and on time
• Provide daily and weekly timesheets

Digital Workspace Team Leader

Lead BIM Engineer