Predoc

Director

• Own new customer onboarding and implementation from kickoff through launch
• Lead customer discovery sessions with clinical, operational, and technical stakeholders
• Understand customer clinical workflows, roles, handoffs, decision points, documentation requirements, systems, and desired outcomes
• Understand how clinicians and staff use EHRs and other clinical systems
• Understand Predoc’s internal clinical operations, service delivery processes, capacity, and constraints
• Map current-state clinical workflows and identify opportunities to reduce friction, improve operations, and create value
• Translate clinical and operational needs into implementation strategies, workflow designs, configuration decisions, requirements, scope, tradeoffs, and launch criteria
• Validate workflows with customers, lead operational acceptance testing, and support initial live workflows
• Partner with technical implementation engineers on operational requirements, configuration feasibility, and product gap resolution
• Serve as a trusted partner to clinicians, clinical operations leaders, informatics teams, EHR administrators, and technical stakeholders
• Program-manage implementations end to end across Product, Engineering, Clinical Operations, and customer teams
• Establish implementation plans, milestones, decision logs, readiness criteria, and success metrics
• Build durable customer relationships and serve as the primary onboarding and implementation contact
• Surface recurring customer feedback and translate insights into strategic decisions
• Create repeatable clinical workflow maps, playbooks, templates, checklists, and training materials
• Lead the handoff from implementation into ongoing partnership operations

Explore Director of Clinical Transformation at Predoc. Review requirements and application details.

Director of Clinical Transformation

Health Coordinator

• Coordinate the retrieval, processing, maintenance, and organization of patient medical records
• Collaborate with providers, healthcare facilities, and external parties to obtain records for client requests
• Enter and update information in meMR health’s administrative web platform and document management systems
• Navigate provider websites and portals to process medical record requests
• Track incoming, outstanding, and completed requests with detailed notes and status updates
• Review and process medical record retrieval invoices and coordinate payments
• Perform quality assurance reviews of retrieved records
• Apply clinical knowledge and medical terminology to conduct basic Q&A and identify missing or incomplete documentation
• Support customer onboarding, client training, and customer success initiatives
• Provide basic troubleshooting assistance and help clients navigate platform functionality
• Build and maintain professional relationships with clients and users
• Maintain inbound and outbound record shipments through courier services
• Scan incoming charts and correspondence into organized digital files
• Prepare client metrics, reports, flowsheets, and other administrative materials
• Conduct research and resolve issues to support timely request completion
• Maintain confidentiality and handle protected health information according to company policies and applicable requirements
• Perform other duties as assigned

Explore Health Information Management Coordinator at Predoc. Review requirements and application details.

Open roles

Director of Clinical Transformation

Health Information Management Coordinator