Pressley Ridge

Customer Support

• Perform clerical duties including typing, copying, mail handling, filing, faxing, and answering telephone inquiries
• Prepare and send notifications and schedules to appropriate parties
• Maintain timely and accurate records and documentation
• Type correspondence and notifications
• Upload information into data management systems
• Generate reports requested by management
• Create and distribute service referrals
• Participate in child pending placement shifts as needed
• Develop and maintain tracking systems for required and incomplete documentation
• Report expenses and provide supporting documentation
• Maintain rapport with clients, families, colleagues, community partners, legal parties, and the general public
• Attend meetings and take meeting notes
• Maintain confidentiality of records and correspondence
• Assist case management staff and directors with business operations
• Complete required trainings and policy acknowledgements
• Use Outlook Calendar to reflect daily and weekly tasks
• Perform other duties assigned to maintain unit operations

Explore Staff Support Specialist at Pressley Ridge. Review requirements and application details.

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Staff Support Specialist