Primer

Solutions Engineer

• Work closely with the growing sales team to identify merchant pain points and consult merchants on Primer's value
• Provide technical expertise to the sales team for business development
• Translate business requirements into technical solutions and complex technical concepts into simple language
• Drive client engagements through discovery sessions, solution design workshops, product demos, and developer Q&As
• Guide merchants from pre-sales through successful go-live and ramp-up, ensuring smooth end-to-end integration
• Own complex merchant integration projects, align internal and external stakeholders, create implementation plans, and proactively mitigate risks
• Collaborate with Product to identify feature enhancements and new features based on market learning

Senior Solutions Engineer