Project Access

Programming

• Deliver resident programs and services across assigned communities in alignment with Project Access program model, contracts, and core initiative areas
• Plan, coordinate, and facilitate in-person and virtual programs, workshops, and community-building activities for youth, families, adults, and seniors
• Build resident relationships through in-person outreach, phone communication, and app-based communication
• Encourage resident participation in the Project Access app, share resources, promote events, and support engagement with app features and services
• Manage each site’s virtual presence through the content management system by posting announcements, events, newsletters, and community updates
• Moderate app-based community activity to maintain a respectful, safe, and welcoming environment
• Host and support virtual programming through the app and ensure it complements onsite programming
• Provide residents with information, referrals, and connections to community resources and service providers
• Develop and maintain relationships with property management, community partners, and service providers
• Coordinate food distributions, resource deliveries, and other supportive service activities
• Maintain program records, participation data, routine reports, and required documentation
• Assist with newsletters, calendars, flyers, and other outreach materials
• Monitor resident participation, engagement, and program outcomes for continuous improvement
• Provide coverage at other Family and Senior Resource Centers during staff vacancies, PTO, or leaves of absence, including managing day-to-day site operations
• Support health fairs, community events, special projects, outreach, and app engagement at other sites
• Provide temporary support at sites needing additional help, including when no specific staffing gap exists
• Use a personal vehicle to obtain program supplies and attend off-site meetings, trainings, and events

Resident Services Coordinator – Virtual Programming, Site Coverage