Prometheus Laboratories Inc.

General

• Promote Prometheus' products and services to healthcare practitioners, staff, and product-use decision-makers
• Increase company profitability and sales revenue through informed, consultative selling, customer service, and product-use conversion
• Achieve customer sales objectives and contact goals across the assigned territory
• Design and implement target-customer communication and productivity plans
• Use telephone, email, fax, and other outbound channels to schedule and complete virtual sales presentations
• Educate healthcare practitioners and staff on product and service value for patient care
• Use company-approved literature, educational presentations, and product brochures to educate, communicate, and sell
• Provide guidance on pricing and reimbursement; triage specialized reimbursement questions to appropriate personnel
• Collaborate with Key Account Managers to maximize territory performance and customer access through institutions, labs, and draw sites
• Explain direct-bill account ordering, reporting, and billing logistics
• Maintain accurate contact and productivity records and track progress against sales and activity goals
• Enter new customer data and update changes in the company customer database
• Represent the company at local, regional, and national trade shows, conferences, and exhibits
• Identify and investigate customer concerns and coordinate prompt resolution
• Handle inbound calls triaged from Client Customer Service and identify optimal solutions
• No supervisory responsibilities

Regional Technical Specialist